Your digital locker is for you to securely store your most important documents and access them wherever you are, whenever you need them. This locker is for your personal use and iFoster recommends you do not allow anyone else to access your locker or your iFoster account.

You can store digital copies of important Life, Health, Education and Employment documents. You can even take a picture of your important cards (i.e. ID card, driver’s license, passport, health card, social services card) and store them in your locker. Your digital locker is the perfect place to store your information if you are a youth progressing into adulthood, or on behalf of the children in your care if you are a caregiver or case worker.

You can only access your locker through your secure login (your chosen username and password). All documents are screened for viruses, legal and copyright infringement first before encrypted and uploaded to your secure locker. All lockers reside on iFoster servers in secure data storage facilities and monitored 24/7.

You can upload documents from a computer, tablet or smartphone. At this time, you may only upload image-type files in the following formats: pdf, gif, jpg, png. iFoster is working on allowing you to upload Microsoft Word, PowerPoint, Excel and other types of documents. If you need help converting any document you have into one of these image-type files, please call iFoster at 1-855-936-7837 and we can help you.

To upload a document: 1) Select a folder you would like to place it in; 2) Create a Name for your document; 3) Click the File button and find your file on your device.

NOTE: Uploaded documents will appear in your folder within approximately 24 hours of your upload. This allows iFoster to ensure that your document is safe, virus-free and contains no illegal or copyrighted material. Please make sure to keep a copy of your files until your document shows up in your locker.

All documents are stored on iFoster’s secure servers and may be accessed by you anytime you have an Internet connection by login into iFoster and going to My Account. Documents can be downloaded to your computer, tablet, smartphone or other storage device (i.e. flash drive).

To download a document: 1) Select the folder where you stored your document; 2) Click the Download icon; 3) Save your document to the location you wish on your device. iFoster does NOT recommend downloading your important documents onto a public computer, tablet or smartphone that is not yours.

You can share your documents with the Contacts you have added to your Contact section of My Account. To share a document: 1) Select the folder where you stored your document; 2) Click on the Sharing icon; 3) Select the Contact Name(s) you wish to share your document with; 4) Send your email. You may send multiple documents to a single Contact with a single email. You may also send documents to multiple contacts at the same time.

If you have any questions about your Digital Locker or would like to provide feedback so we can improve it, please email iFoster (support@ifoster.org), call us (1-855-936-7837) or click on the Talk to Us button on the Navigation bar and drop us a line!